James City 'Public Works' Stats Detailed in Recent Annual Report
Info includes details about conservation and maintenance of county assets such as parks, facilities and vehicles
The James City County Department of General Services recently released their Fiscal Year 2025 Annual Report in which they highlight key statistics regarding conservation and management of county assets and resources.
“This report highlights the hard work and dedication of our team members at every level, whose behind-the-scenes efforts to keep our operations running smoothly, uplift their teammates and make a meaningful difference in the lives of our citizens,” wrote Grace Boone, the county’s Director of General Services.
According to Boone, the county is focused on enhancing county appearance, expanding education and workforce development, securing grants, and advancing major projects such as the new General Services Facility.
Boone noted in the report’s introduction that the the General Services department is being rebranded as Public Works Department, “which offers greater opportunity for JCC to provide clarity to the community about who we are, what we do, with less ambiguity, greater visibility, more relevant context to job postings, greater access to recognition with peer organizations, networking and awards,” Boone stated, while adding that “together we build, maintain and operate quality facilities, programs and events for the James City County community.” Accomplishments highlighted in the report include:
Customer Survey, Budget, and Personnel
Overall Operating Budget: $19.12 million
Authorized Positions: 131
Budget by Division:
Administration & Capital Projects – $3,002,940
Facilities Maintenance & Custodial Services – $5,174,870
Fleet & Equipment Maintenance – $1,611,290
Grounds Maintenance – $3,272,850
Solid Waste & Recycling – $3,303,950
Stormwater & Resource Protection – $2,762,760
Capital Projects
22 total projects completed (20 on-time and on-budget)
Key Restorations:
285 feet of stream stabilized (Marmont Lane/Ney Court)
413 feet of headwater restored (Mill Creek)
Fleet and Equipment
Fleet-managed assets:
347 Public Safety
345 General Services
171 Service Authority
65 Parks & Recreation
16 Community Development
12 Sheriff Department
12 Social Services and Housing
9 Library
2 Financial Management Services
1 County Administration
1 Information Resource Management
FY2025 Metrics:
3,124,582 miles driven
333,664 gallons of fuel used
$1,847,863 total maintenance/repair costs
$267,000 recovered from surplus sales
Facilities Maintenance
647,773 sq. ft. of facilities maintained
531 preventive maintenance work orders completed / Cost per sq. ft.: $0.63
Intern Program: 3 interns, 636 hours logged
LED Retrofit Project: 222 fixtures upgraded (Courthouse)
82% of reactive work orders completed within 14 days
Custodial Services
Facilities maintained: 647,773 sq. ft.
Custodial cost per sq. ft.: $1.67 (below IFMA benchmark of $1.96)
Cleaning responsibility:
68% Contracted services
20% General Services Custodial Staff
12% Parks and Rec Staff
Grounds Maintenance
Acres Maintained:
326 (34%) – James City County Properties
271 (28%) – Roadway Medians and Sidewalks
218 (22%) – School Properties
116 (12%) – Athletic Fields and Courts
40 (4%) – Trails
8,428 hours on athletic fields
595 hours on trail maintenance
423 hours on winter storm response
1,160 hours on special event setup
Street Sign Replacement:
383 labor hours (FY25)
$4,645.50 cost (down from $43,406 in FY23)
Solid Waste and Recycling
Glass Recycling:
121 tons collected
$8,602 donated to United Way
Cardboard Sales Revenue: $13,984
Convenience Center Use:
Jolly Pond – 79,765 users
Tewning Road – 31,874 users
Toano – 13,646 visitors
Trash Collected: 6,091.95 tons (Jolly Pond)
Recycling Collected: 1,055.16 tons total
Curbside Recycling: 11,029 participating households
Bulk pick-up orders: 308
Stormwater and Resource Protection
Stormwater Local Assistance Fund (SLAF) Grant Awarded: $369,852
Clean Water Heritage Grants:
18 disbursements
$338,992 total funding
14 residential communities served
Stormwater BMP Inspections: 272
Septic Pump-Out Program:
2025: 34 tanks, $13,415 funded
$54,272 awarded since 2022
141 tanks pumped out since 2022
Construction and Planning
Construction Plan Reviews: 504
Construction Inspections: 6,384
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